Family Contact Service


“Steps have been an absolute life saver for me they have provided me with information on Mica’s condition and treatment and I have been able to discuss Mica’s condition with other families and read how people have coped with the long treatments”

Whether your child is affected by clubfoot, hip dysplasia or any other lower limb condition, many parents tell us that having the opportunity to talk to other families who know what they are going through has been of great benefit and certainly helped to lessen their feelings of isolation.

Our Family Contact service is an informal support program which, depending on the condition, puts families in touch with others who have shared a similar experience. If you’d like to discuss how our Family Contact service can help you or would like to register to become a Family Contact, please contact our Helpline on 01925 750271 or email

Here, two of our Steps Family support volunteers tell their stories:

Zoe and Danny

Zoe and Danny are the parents of Soraya who was diagnosed with hip dysplasia when she was five months old. This is their story and how it impacted them as a family. Zoe is now a Steps Family support volunteer who has been supporting parents of children with DDH for several years.


Gemma’s son Leo was born with congenital talipes equinovarus (CTEV), also commonly known as Talipes or Clubfoot. His treatment started soon after he was born. Gemma is now a Steps Family support volunteer in Scotland, supporting parents of children with clubfoot.